a proper support here. Nandan was really helpful.

and the due date is 25 days before, so you’re paying almost two months in advance. I didn’t realize this at first, then I canceled, and asked for my money back. I won’t work with them over trust issues: They don’t trust you, but expect you to trust them. There are plenty of options; no one should be charged 20 days ahead with a due date 25 days before the service starts. The last days of your term end up paid two months in advance, prepaying for stuff you haven’t used yet.