upport team was excellent the entire way through. They extended my KVM access, stayed responsive, and helped me get through a very frustrating situation without piling on extra charges. The support was genuinely above and beyond. It is rare to deal with a hosting provider where the support team keeps showing up when things get messy. These guys did. I really appreciate it. For Date of experience, use today or the date this support incident happened. Since this was today:

I try to log in to my account, they write that the account does not exist. And there were 6 servers purchased!